Mercedes-Benz of Stoke
4.7/5
4.7 /5
1,637 Verified Reviews
Cobridge Rd, Stoke-on-Trent, Stoke-on-Trent, ST1 5JP, GB
01782 202112
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,637 Verified Reviews
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5.0/5
5.0 /5
Very professional in every way.
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5.0/5
5.0 /5
Made to feel welcome and spoken to in a nice manner couldn't fault Declan he was great and nothing was too much trouble ( Mercedes Benz Hanley S-On-Trent.
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1.0/5
1.0 /5
Nothing really helpful
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5.0/5
5.0 /5
I receive first class help and assistance whenever dealing with the Stoke branch.Whether be service, sales or routine enquiries staff are super.
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HiI’ve been asked to contact you regarding the terrible handover/new car purchase from Mercedes stoke.I tried unsuccessfully to complain to the general sales manager and it would be good if someone could address my concerns.Yours faithfullyMartin Murray
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I took delivered of a new car from you it had broken parts, stained seats, un-valeted, 1000 miles more than advertised. Neil Beer sales managers attitude attitude appalling. Please let me know who I should address the money claim online to for repairs
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5.0/5
5.0 /5
The sales assistant was courteous, knowledgeable and timely communications.
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Mot service and parts.car rental
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5.0/5
5.0 /5
I went to the showroom 'on spec' without an appointment in the hope of test driving a car I'd seen on your website - Joel was super accommodating, and the car was available within minutes and immaculately presented. Although I was unsure it was right for me at the time, having considered further over the weekend, I decided to purchase. Again, Joel has been most helpful to date ad, as things stand, I'd have no hesitation in recommending.
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5.0/5
5.0 /5
Joel was very helpful throughout and dealing with all my enquiries swiftly