Mercedes-Benz of Stoke
Cobridge Rd, Stoke-on-Trent, Stoke-on-Trent, ST1 5JP, GB
01782 202112
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,652 Verified Reviews
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Nov 21, 2025
I took delivered of a new car from you it had broken parts, stained seats, un-valeted, 1000 miles more than advertised. Neil Beer sales managers attitude attitude appalling. Please let me know who I should address the money claim online to for repairs
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Nov 20, 2025
The sales assistant was courteous, knowledgeable and timely communications.
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Nov 18, 2025
Mot service and parts.car rental
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Nov 17, 2025
I went to the showroom 'on spec' without an appointment in the hope of test driving a car I'd seen on your website - Joel was super accommodating, and the car was available within minutes and immaculately presented. Although I was unsure it was right for me at the time, having considered further over the weekend, I decided to purchase. Again, Joel has been most helpful to date ad, as things stand, I'd have no hesitation in recommending.
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Nov 17, 2025
Joel was very helpful throughout and dealing with all my enquiries swiftly
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Nov 15, 2025
Answered every query primptly, brilliant communications.
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Nov 14, 2025
Timely responses and arrangements made
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Nov 13, 2025
Excellent customer service and great show room
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Nov 10, 2025
The salesman we met was very friendly and very helpful, the only thing that let everything down was what we were offered for the vehicle we were trading in.
Verified User
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Nov 9, 2025
Friendly sales staff