Mercedes-Benz of Stoke
4.7/5
4.7 /5
1,639 Verified Reviews
Cobridge Rd, Stoke-on-Trent, Stoke-on-Trent, ST1 5JP, GB
01782 202112
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,639 Verified Reviews
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5.0/5
5.0 /5
Harry shaw in the Stoke branch was helping me with purchase and still is as I have service and a few tweaks on the car, his customer service is 10/10 and he has helped with everything and anything, he is a very good person
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5.0/5
5.0 /5
The sales person was very helpful and listened to our needs and was very friendly
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5.0/5
5.0 /5
Zoe was really helpful even though we end up getting our car from different dealership she really did her best 👌 (we were in rush n found perfect model in strastone garage)
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4.0/5
4.0 /5
A shame the car wasn’t washed off before returning like most Mercedes dealerships provide as standard when booking the car in
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5.0/5
5.0 /5
I would rather ring dealership for appointment than some remote office. Do not like that system. Dealership so much more helpful.
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5.0/5
5.0 /5
Kevin was brilliant. Very helpful in answering my queries . He was professional in his role and very timely in his explanation. Very pleased that he dealt with my purchase. Thanks Kevin C
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5.0/5
5.0 /5
Nathan had a very friendly helpful approach and dealt with my service in a professional way. I was really pleased as this was the first time that I had met him.
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5.0/5
5.0 /5
A special thanks to Ms Zoe Clark for being very approachable and supportive throughout the process.It will be nice if you provide some complementary products to customer when buying brand new car for customers. 😊
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5.0/5
5.0 /5
Everything satisfactory.
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5.0/5
5.0 /5
Harry your salesman was extremely helpful, pleasant and courteous throughout our dealings. He arranged for the new vehicle to be delivered to my home and took away the trade in vehicles which was very helpful as my wife and I are very busy with our company at the moment. So all in all a very pleasant experience.