Mercedes-Benz of Stoke
4.7/5
4.7 /5
1,639 Verified Reviews
Cobridge Rd, Stoke-on-Trent, Stoke-on-Trent, ST1 5JP, GB
01782 202112
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,639 Verified Reviews
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5.0/5
5.0 /5
staff are great
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5.0/5
5.0 /5
Everyone was very friendly and they took the time to explain everything that I asked about.
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5.0/5
5.0 /5
No - the car was picked up and dropped off as scheduled so very happy.The service video is a good idea and welcomed.
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5.0/5
5.0 /5
Graham Simm went out of his way to explain to me the best options, nothing to much trouble to explain everything, excellent member of staff and a good ambassador to the company
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5.0/5
5.0 /5
Mark at Stoke was very helpful, can’t thank him enough
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5.0/5
5.0 /5
At Lookers/Mercedes. Always maintain standards, supported by excellent polite staff. Steve Brayford is an asset to the company and is informative along with common sense advice.. Collecting and returning my car is met with a smile and efficient confidence. Thank you for your continued professionalism it is appreciated.
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5.0/5
5.0 /5
Jeff Ridgeway was our salesperson. We have dealt with Jeff before and would definitely go to him again. Knowledgeable, takes time to ensure that we are satisfied with our decisions, helpful, nothing was too much trouble, made us feel like we were in safe hands. An asset to the dealership.
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5.0/5
5.0 /5
I am a repeat customer due to the good service provided by Graham Simm during the sales process.
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5.0/5
5.0 /5
Overall I was very satisfied. would have preferred not to have been involved with the 7 days Mercedes free insurance, my previous three vehicles were not compulsory.
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5.0/5
5.0 /5
I would prefer to speak to people at my local dealership rather than have to go through a call centre