Mercedes-Benz of Stourbridge
4.8/5
4.8 /5
1,161 Verified Reviews
Saint John's Rd, Stourbridge, DY8 1ET, GB
01384 445800
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,161 Verified Reviews
4.0/5
4.0 /5
I felt the salesman who spoke to me was honest and I felt at ease with him . Straight to the point and helpful

5.0/5
5.0 /5
friendly and informative

5.0/5
5.0 /5
meet a director who was liverpublican - very helpful - good cheerful banter I am still looking for a reasonably priced - used - c43 convertable - before Christmas

4.0/5
4.0 /5
Excellent customer service from Harrison . He diligently answered all my questions - a great member of your team ! However , I was disappointed to see that the car price dropped by £200 shortly after I found another similar model and make nearer to my home . I didn’t buy the one I test drove at Lookers , Canterbury , purely because they said they couldn’t move on price . Pricing policy is very confusing for customers

5.0/5
5.0 /5
Not too pushy, knowledgeable and good service

5.0/5
5.0 /5
Staff were helpful and went over and above my expectations. I was not made to feel I was not being a nuisance and given the time to make my choices

5.0/5
5.0 /5
Helpful and friendly staff, nothing too much trouble, lots of options given.

5.0/5
5.0 /5
From the initial phone call from the dealership to book in a test drive to arriving on the day, all was explained, and every detail was talked about, which made the experience for myself and my partner really comfortable. Matthew Bates is a true asset to this dealership.

5.0/5
5.0 /5
Reece Turnbull at the Stourbridge dealership was excellent, did what he said in a professional and timely manner. Would not hesitate to recommend him.

5.0/5
5.0 /5
Joel was excellent and extremely attentive. Follow up call etc . Unfortunately found a better deal with another franchise so bought from them.