The service I received was very good

Excellent service, can not fault on anything. Polite friendly service from start to finish. Listened to what was needed and explained the process. Would highly recommend. Thank you to all who helped.

Provide a courtesy car as the dealership say they don’t have any causing inconvenience

Need a new mobility, but at the moment nothing available

Safe and comfort environment.kept informed of prgress

First class service by al concerned

On the whole very good. Just a small mis communication regarding the inclusion of protection of paintwork and interior package against marked up purchase price of our existing vehicle. However this was resolved quickly and satisfactorily

My representative at Mercedes Stourbridge was Vik Raj (Senior Sales Executive) who is an exceptional credit to your team. His service, mannerism and attention to detail is second to none and I wouldn’t hesitate for a second to recommend him for your future car purchases. Vik will go above and beyond to ensure you are happy and have absorbed all the information required for a successful sale and after sales.

Neil look after me very well and the overall experience of buying the car was excellent.

Vic and Andy have given me outstanding customer service over the last couple of years - i am repeat customer of Vic and will always recommend him to family and friends. He always kept me in the loop for updates and ensured I was always kept satisfied. He’s credit to Mercedes’ Benz Stourbridge.