Mercedes-Benz of Stourbridge
4.8/5
4.8 /5
1,187 Verified Reviews
Saint John's Rd, Stourbridge, DY8 1ET, GB
01384 445800
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,187 Verified Reviews
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5.0/5
5.0 /5
Pleasant people,polite,punctual
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5.0/5
5.0 /5
I needed a new tyre. It was sorted and I was able to use my car that day.
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5.0/5
5.0 /5
Service department are always friendly and always try to give bad news in a very positive way, they always try to cater for your needs were possible. 👍🏼
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5.0/5
5.0 /5
Very welcoming, lovely staff members who were very polite. And has beverage choice on site which is nice
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5.0/5
5.0 /5
A great dealership, that gave sound advice
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4.0/5
4.0 /5
Good service, but let down a little in time it took for the service (A service), 4 hours waiting on site is quite a long time in my opinion. There was no real updates during service to tell me at what stage the service was at. A member of staff informed me repairs were necessary but instead of coming to tell me they rang from the office. Also the cleaning of car was not up to the usual high standards.
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5.0/5
5.0 /5
Very professional
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5.0/5
5.0 /5
Mathew very professional and all paperwork in order and ready to go. He couldn't do more
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4.0/5
4.0 /5
polite and resposive service
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4.0/5
4.0 /5
Told me that squeaking had been resolved by lubricating the gate clips. Still squeaks from rear as rear brake discs are pitted on the inside of both discs