Excellent customer service from Harrison . He diligently answered all my questions - a great member of your team ! However , I was disappointed to see that the car price dropped by £200 shortly after I found another similar model and make nearer to my home . I didn’t buy the one I test drove at Lookers , Canterbury , purely because they said they couldn’t move on price . Pricing policy is very confusing for customers

Not too pushy, knowledgeable and good service

Staff were helpful and went over and above my expectations. I was not made to feel I was not being a nuisance and given the time to make my choices

Helpful and friendly staff, nothing too much trouble, lots of options given.

From the initial phone call from the dealership to book in a test drive to arriving on the day, all was explained, and every detail was talked about, which made the experience for myself and my partner really comfortable. Matthew Bates is a true asset to this dealership.

Reece Turnbull at the Stourbridge dealership was excellent, did what he said in a professional and timely manner. Would not hesitate to recommend him.

Joel was excellent and extremely attentive. Follow up call etc . Unfortunately found a better deal with another franchise so bought from them.

Excellent experience, I got all the information required, unfortunately I couldn’t Source a new vehicle, no stock was available With the spec I wanted.

Visited over 6 months ago whilst en route home to Gloucester. V attentive sales person. Enquiring re new E Class Estate. Wasn't followed up though. Subsequently ordered from MB Chelt & Glos last March & took delivery 2 months ago.

Great service and efficiency