Mercedes-Benz of Stourbridge
4.8/5
4.8 /5
1,189 Verified Reviews
Saint John's Rd, Stourbridge, DY8 1ET, GB
01384 445800
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
ADDITIONAL LINKS
Google
1,189 Verified Reviews
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5.0/5
5.0 /5
In addition to the routine service, there was an intermittent rattle from under the car which I asked the team to investigate. The suspected issue was diagnosed promptly and accurately, with the parts being in stock to effect a fix the same day. The video of the engineer's inspection was very helpful to be able to see and understand the issue.
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5.0/5
5.0 /5
Professional service as always.
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5.0/5
5.0 /5
Car booked in, issue identified and advised, rectified and ready for collection some 4 hours later.
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5.0/5
5.0 /5
Very professional and knowledgeable support. Solved the problem with my vehicle on first visit.
Verified User
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Jan 31, 2024
5.0/5
5.0 /5
David Sermon has been exceptionally Good. Very professional and supportive. Great big thank you to David and Dwayne
Verified User
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Jan 31, 2024
4.0/5
4.0 /5
Unfortunately the service reception desk was unattended when I left the car and collected it. Lack of personal greeting.
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4.0/5
4.0 /5
All staff were helpful and friendly I was able to wait in relivently comfortable surroundings while the service was carried out
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5.0/5
5.0 /5
Really pleased with the service carried out on my car, and the service I received.
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5.0/5
5.0 /5
Polite very professional and answered all my questions with out any fuss
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5.0/5
5.0 /5
First class service from David sermon, made my purchase hassle free and dealt with efficiently .