Mercedes-Benz of Stourbridge
4.8/5
4.8 /5
1,189 Verified Reviews
Saint John's Rd, Stourbridge, DY8 1ET, GB
01384 445800
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,189 Verified Reviews
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4.0/5
4.0 /5
Despite waiting for my car to be serviced on-site in the showroom and staff being aware that I was staying, I received a text message informing me that my car was ready for collection, rather than a member of the team speaking to me. This delayed my collection as I was not expecting to receive a text
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5.0/5
5.0 /5
Booked a diagnostic appointment at short notice and attended to in an exemplary manner.
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5.0/5
5.0 /5
Appointment made straightaway to address my warning light problems.
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5.0/5
5.0 /5
Everything was goid
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5.0/5
5.0 /5
Was happy with the buying process
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5.0/5
5.0 /5
Very good service
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4.0/5
4.0 /5
I was unable to attend a recent event but Matt kindly emailed me an introduction to himself for future reference for my enquiries.
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5.0/5
5.0 /5
Arrived on time, courteous contact and returned in immaculate condition
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5.0/5
5.0 /5
Excellent customer service and communication Lovely friendly team and welcoming environment Car was cleaned inside and out totally unexpected and much appreciated
Verified User
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Nov 21, 2023
5.0/5
5.0 /5
I was unable to come and pick up my car as arrangedbut,Joel Fulwood made it possible to have my car delivered to me