Car was cleaned lovely inside. Outside was awful ! Wasn’t dried properly so paint work looked a mess when we picked it up. Windscreen was full of water marks and chrome wasn’t buffed. Wished you hadn’t bothered.

Your sales executive named Tien went out of his way to help us, very professional, very polite and very helpful. We would like to thank him via yourselves at Stourbridge dealership.

Need more specific information of the parts required especially I was told the part is discontinued.

It's expensive and the service plan is limited which isn't clear

booking is shocking.. by the time they called i couldn't get my preferred dates... u left it too late... u need contact customers 2 months before if your weekends are constantly booked... i will not be continuing with my service plan because of this

Great service from the technicians and front of house staff.

Good experience with yourselves,happy with the treatment from your college working at the desk in the service department who rearrange my mot after my service to suit my needs,also was very helpful throughout the service and mot process .Thank you(sorry could not recall the name)

Great experience as always, I am a returning customer to Mercedes Stourbridge. On this occasion I was looked after by David, who was absolutely fantastic, from start to finish, I could contact him with any query (no matter how small). He guided me through the new process and I was in my new car within three weeks with everything sorted. Thanks David, Vic and Mercedes Stourbridge!!

Nhs discount

Checking the car in and collecting it later were very slick operations, the best service I've ever received there.