David at stourbridge was excellent made my appointment easy and hassell free

Everyone was very helpful and polite and it was a pleasure to visit you.

Excellent service from Karl Day made my experience of collecting my new car such a lovely experience. My husband requested a bow on the car as it was for my special birthday and Karl did this even had a bouquet of flowers.

Service was booked through Lex. No communication from dealership. Service was booked the night before going abroad. On my return i had forgotten about it and was shocked when someone turned up to collect vehicle and was going around the outside of the vehicle inspecting it. Excellent service provided but better communication could have been given

I already have a service plan, & my return visit was to get the car MOTed.

A really pleasant and professional service From everyone at the lookers dealership

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Mr Richard Welch, Service Manager gave me individual attention, treating me as a VIP. His whole team were extremely professional! They gave me (and my car) exceptional care and service throughout. Excellent!

Excellent service from Dan as usual, ongoing problem with radio reception, got to say, Mercedes have done everything possible to correct this problem all within warranty. Would recommend this dealer to anyone who needs their vehicle sorted.

Tbf, this wasn’t a standard service but a manufacturer recall