I have been using the Stourbridge Mercedes for the last twenty years and you have always most helpful and during the last seven weeks when you were unable to get parts Malcom service Manager looked after me very well and arranged a courtesy car for me.

Mathew, was very helpful and profesional

very good service

5 star treatment by all the staff. Environment of Mercedes gives a reassurance of quality by all concerned….

Looked really well by the service team. Olivia, Nathan and Daisy. Highly recommend car was washed as well. Welcomed by Di on reception credit to the company

I had a phone call saying i like to buy a car the gentleman was called Mr Ishmail Harris which he was very polite and nice he was very helpful and answered all my questions in a nice calm manner and direct me in right direction all the way.I am giving if there is mark I give 100 and my self I am happy 100 present happy with Mr ishmail .

Staff are always polite, after your car has been serviced they explain what's needed and next procedure.

HAD NO PROBLEMS

Thinking about my recent experience at Mercedes-Benz of Stourbridge, I am pleased to share that it was exceptionally positive. From the moment I arrived, I was met with a high level of professionalism and customer care. The individual who assisted me with my vehicle was a lady named Daisy. Her service was outstanding. Daisy demonstrated thorough knowledge of the vehicle and provided clear, concise information about the work being done. Her friendly demeanor and attentiveness ensured that all my questions and concerns were addressed promptly and satisfactorily. Overall, my visit exceeded my expectations. The quality of service, coupled with Daisy’s dedication and expertise, made for a seamless and pleasant experience. I would highly recommend this dealership to anyone seeking top-notch service for their vehicle.

Perfect from drop off to collection