Mercedes-Benz of Stourbridge
4.8/5
4.8 /5
1,189 Verified Reviews
Saint John's Rd, Stourbridge, DY8 1ET, GB
01384 445800
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,189 Verified Reviews
5.0/5
5.0 /5
Karl is amazing!!! A credit to your company!!! Amy and Karl worked as a wonderful team to make the whole experience truly amazing and memorable.

5.0/5
5.0 /5
Since day 1 Karl has been fantastic at dealing with our request, he has sorted out anything we asked and kept us up to date at every point. The most frustrating part of enquiring about a car, or taking out a new business lease is if your point of contact keeps in touch, Karl did that at every point and made sure that we got a top notch experience from Mercedes (especially compared to other manufacturers we spoke to). I couldn't fault the service at all. We are very happy with the car and look forward to many miles of driving in my new vehicle. Looking forward to coming back and getting the next Merc already!

5.0/5
5.0 /5
I would like to thank you so very much for the cleaning of my car inside and out it was a fabulous job well done to who ever did it

5.0/5
5.0 /5
staff always really friendly and helpful girls on reception great

5.0/5
5.0 /5
Amy has kept in touch with us, and regularly sends information on the particular vehicle we are looking for, although we have not been able to secure a purchase as yet, i'm sure wewill soon, and appreciate the regular updates and contact.....

4.0/5
4.0 /5
Vehicle in for Mot. Asked about likely wait time. Told around an hour. There nearly 3 hours. Realistic time estimates would be appreciated! Spending 3 hours in the seating area even with free coffee and biscuits was a bit dull.

4.0/5
4.0 /5
Staff were excellent cannot fault them, only down side is the price which is far too high for work that is actually done. Independent Mercedes approved garage less than half the price I paid.

Verified User
Jul 27, 2022
4.0/5
4.0 /5
Very professional outfit.

5.0/5
5.0 /5
The guys on the service desk are brilliant.

5.0/5
5.0 /5
everything was satisfactory