Mercedes-Benz of Stourbridge
Saint John's Rd, Stourbridge, Stourbridge, DY8 1ET, GB
01384 445800
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
ADDITIONAL LINKS
1,223 Verified Reviews
Verified User
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Feb 12, 2026
I specifically said i wanted a low milage used 200 A Class with all of the kit. I was offered a 180 . so i replied, again stating my preferences and advising that i have a trade in . Ive heard nothing since
Verified User
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Feb 9, 2026
Lack of stock. Distorted presentation of prices (comparator was undisputed) which I thought was shabby
Verified User
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Feb 5, 2026
Was refused finance without any explanation as to why. I have excellent credit score. Went to another car dealer and was approved. Shame as I really excited for a Mercedes.
Verified User
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Feb 4, 2026
Good offers & low APR
Verified User
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Jan 26, 2026
Excellent service from Dylan, the sales executive. Knowledgeable, and friendly.
Verified User
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Jan 20, 2026
The receptionist took information from me laughed down the phone then without any explanation just transferred me straight to sales. I found her rude and unprofessional
Verified User
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Jan 14, 2026
Efficient and precise
Verified User
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Jan 12, 2026
Lookers website wasn't very simple used it to appraise my car and ended up part exchangeing it should change the text for value your car to "value your car for part exchange"
Verified User
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Dec 31, 2025
Because I was happy with the service, of your representative,
Verified User
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Dec 26, 2025
Very efficient first contact by a charming chap. Sent through a list of questions about the car. Heard nothing the car disappeared from web site so presumably sold. Would have been nice to have a little note rather than just seeing it disappear. However not as bad as another MB dealership that was actually advertising a car that didn’t exist.