Mercedes-Benz of Stourbridge
4.8/5
4.8 /5
1,223 Verified Reviews
Saint John's Rd, Stourbridge, Stourbridge, DY8 1ET, GB
01384 445800
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,223 Verified Reviews
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4.0/5
4.0 /5
The initial treatment of the customer experience was delayed , however Reece Turbill gave fantastic customer service and the sales process was 10/10 would highly recommend dealing with Reece again.
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5.0/5
5.0 /5
Have been doing my car(s) for 5 years now. Always a top job.
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5.0/5
5.0 /5
excellent service as always
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5.0/5
5.0 /5
The lady who booked me in when I arrived was very pleasant and helpful. She also walked me to find the courtesy car. Appreciate that. Last year, I was just given the courtesy car keys and told me parked outside somewhere.
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5.0/5
5.0 /5
Efficient in all aspects.
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4.0/5
4.0 /5
Prompt, efficient experience
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5.0/5
5.0 /5
An on going problem that happens with my car atleast once a year-mercedes sorted it with no charge-fantastic custoner service by malcom-he was amazing!
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4.0/5
4.0 /5
Reliable and helpful staff
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5.0/5
5.0 /5
Very easy to book at the time to suit me and Daisy the service centre receptionist was very friendly and happy to help . Rang me when my vehicle was ready ..perfect service. Thank you.
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5.0/5
5.0 /5
Very good customer service people. Recall job done quickly and efficiently while I waited .