First class service by al concerned

On the whole very good. Just a small mis communication regarding the inclusion of protection of paintwork and interior package against marked up purchase price of our existing vehicle. However this was resolved quickly and satisfactorily

My representative at Mercedes Stourbridge was Vik Raj (Senior Sales Executive) who is an exceptional credit to your team. His service, mannerism and attention to detail is second to none and I wouldn’t hesitate for a second to recommend him for your future car purchases. Vik will go above and beyond to ensure you are happy and have absorbed all the information required for a successful sale and after sales.

Neil look after me very well and the overall experience of buying the car was excellent.

Vic and Andy have given me outstanding customer service over the last couple of years - i am repeat customer of Vic and will always recommend him to family and friends. He always kept me in the loop for updates and ensured I was always kept satisfied. He’s credit to Mercedes’ Benz Stourbridge.

Very good level of service etc, highly recommended but a call at 4pm to say the car would be ready at 5.15pm would have been the icing on the cake. Having said that, the experience delivered was great!

Good service right part’s job done properly, Thank you

Vic was brilliant. Really helpful and nice. Really pleased with the service received from him.

Would like to thank Lucas for his help and advice, he’s a credit to the dealership.Chris Williams

i would like to say that gemma hamilton was very helpfull through the entire process if only my local dealer in taunton had somebody like her working for them