Mercedes-Benz of Stourbridge
4.6/5
4.6 /5
1,120 Verified Reviews
Saint John's Rd, Stourbridge, Stourbridge, DY8 1ET, GB
01384 445800
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,120 Verified Reviews
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5.0/5
5.0 /5
Sometimes a text message/email update on when the car is ready would help
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5.0/5
5.0 /5
It would have nice to receive a text to confirm the booking
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5.0/5
5.0 /5
Brilliant customer service throughout! Will def be using whilst I own this car! Rich Welch went above and beyond and I’ll be recommending to all my Mercedes owner friends!
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5.0/5
5.0 /5
no
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4.0/5
4.0 /5
I spoke with Matt a young sales person about a potential though not necessarily serious consideration of changing my vehicle. He was very helpful and patient in his explanations and made the options clearly to me
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4.0/5
4.0 /5
Mildly irritating that having dropped the car just after 9am and asking for a 4pm return, having called the dealership to check progress, it transpired that the work didn't start until after 3pm, and it wasn't finished until 5pm.
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5.0/5
5.0 /5
Very Quick Service, Returned the Vehicle to my Address.
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5.0/5
5.0 /5
Can you update my name to Bethany please not Stefanie. Thanks
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5.0/5
5.0 /5
Just need a copy of the service video.
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5.0/5
5.0 /5
Customer service is excellent and very efficient and helpful.