Mercedes-Benz of Stourbridge
4.6/5
4.6 /5
1,120 Verified Reviews
Saint John's Rd, Stourbridge, Stourbridge, DY8 1ET, GB
01384 445800
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,120 Verified Reviews
5.0/5
5.0 /5
Mix up with original booking meant I had to return two weeks later. A confirmation text of the booking would have avoided the rebooking.

5.0/5
5.0 /5
Whilst at the dealership I asked for help regarding some of the features of the vehicle. Matt from the sales team was extremely helpful, and patiently went through some of the features I was unsure of and even pointed out some features that I had previously not known about. I was very grateful to him, and will be in contact in the future.

5.0/5
5.0 /5
Excellent company,excellent service,excellent staff

5.0/5
5.0 /5
Booking by telephone I asked that I could wait for the car . This message did not get on to the job sheet. However it was added when I dropped the car off by the very helpful booking in clerk. And I got the car back in 3 hours. Thank you.

5.0/5
5.0 /5
Would just like to thank the team especiallyDavid Serman who sold the car to us, a proper professional.

5.0/5
5.0 /5
Lucas in the Stourbridge dealership was a great help and couldnt thank him enough for the service

5.0/5
5.0 /5
Vic Raj , Absolutely excellent, I cannot speak too highly of him. Very knowledgeable, Very helpful and very pleasant to do business with. He was a major factor in my purchase.

5.0/5
5.0 /5
Excellent service from start to finish and delivering my vehicle back to my address thank you for a excellent service

5.0/5
5.0 /5
With the closure of Walsall MY LOCAL DEALER & not pleased about that! You initial contact had to find a location that would collect my car & return it as Due to personal problems I cannot leave my house for extended periods. Apparently Stourbridge were the only location that could offer this service. As regards the service provided by them it was excellent, from the early collection through the 'phone call to say all was O.K. to the return of a spotless, inside & out vehicle I could not be more pleased.

5.0/5
5.0 /5
So much better than the previous few years. Staff welcoming and service reception is so much better with the staff working outside in the showroom - you feel connected and not sitting in isolation hoping someone will eventually come and deal with you.