Mercedes-Benz of Stourbridge
4.6/5
4.6 /5
1,121 Verified Reviews
Saint John's Rd, Stourbridge, Stourbridge, DY8 1ET, GB
01384 445800
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,121 Verified Reviews
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5.0/5
5.0 /5
I would like to say that our contact Neil Masters kept us informed at all times. He was very helpful and very good at sorting a car for me.
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5.0/5
5.0 /5
Thanks
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5.0/5
5.0 /5
Work completed satisfactorily but I had to contact dealership to find out what was happening with my car.Car was left with dealership at 0800hrs and I had to ring them at approx 1400hrs only to be told that the vehicle was on the ramps,I had been told that the initial diagnostic would only take an hour.
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5.0/5
5.0 /5
5* for Jaime the service advisor, jack the technician and the valator. Very satisfied with the service i receieved. Your staff are outstanding. Have been since the day i walked in to order my car with Vik up to my last service visit. Thank you
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5.0/5
5.0 /5
This was a Mercedes safety recall. Booking it in was easy. On the day of my visit everything was perfect. The lady was friendly and courteous, she said it would be an hour and a half and it was. Excellent service. Many thanks.
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5.0/5
5.0 /5
5 ⭐️ Service , would most definitely recommendLovely staff, superb customer service.
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5.0/5
5.0 /5
Excellent service. Thanks.
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4.0/5
4.0 /5
The girl on reception was very helpful.
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5.0/5
5.0 /5
Excellent service has you would expect from Mercedes. Staff very helpful and polite.
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4.0/5
4.0 /5
Getting through to reception at this branch has changed recently.. after all Mandy has always been most helpful. Reception as with all businesses are the eyes and ears in my opinion as a retired business manager with a large multinational operation..