Mercedes-Benz of Stourbridge
4.6/5
4.6 /5
1,121 Verified Reviews
Saint John's Rd, Stourbridge, Stourbridge, DY8 1ET, GB
01384 445800
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,121 Verified Reviews
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4.0/5
4.0 /5
Car was valeted prior to return. I have to say to an exceptional standard 10/10 to the valeter.
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5.0/5
5.0 /5
I was told it was likely to be two hours,it was ready in one hour.very good service! Thank you.
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5.0/5
5.0 /5
Great service and excellent customer experience
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5.0/5
5.0 /5
The sales executive David Sermon was very helpful and also his assistant Matt showed me around all the controls in the vehicle prior to the handover.
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4.0/5
4.0 /5
Still waiting for a quote for work reported that needs to be carried out on vehicle
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5.0/5
5.0 /5
Excellent man on Service Desk
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4.0/5
4.0 /5
I am trading in my GLA in September and it will have one free service available for August 2023.I am disappointed that I can't transfer this to my new Mercedes GLB.At the end of the day I am saving you about £300.Surely you could make a contribution to a new service plan for the GLB!
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5.0/5
5.0 /5
No
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5.0/5
5.0 /5
Excellent Service from all
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5.0/5
5.0 /5
The one outstanding issue is that I’m waiting for a NOC sensor from a previous visit.My dashboard is counting down until the vehicle is undeliverable and to be honest I find that having bought a car for over £21000,It soon will be undeliverable.Mercedes saving grace is the exceptional Service assistant Laura Lea Brown who will be chasing up the part tomorrow and has assured me that I will not be left with a car I can’t drive.Laura is an excellent ambassador for Mercedes Benz.