Mercedes-Benz of Stourbridge
4.5/5
4.5 /5
1,137 Verified Reviews
Saint John's Rd, Stourbridge, Stourbridge, DY8 1ET, GB
01384 445800
Get Directions | Larger Map
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
ADDITIONAL LINKS
Google
1,137 Verified Reviews
•
4.0/5
4.0 /5
Still waiting for a quote for work reported that needs to be carried out on vehicle
•
5.0/5
5.0 /5
Excellent man on Service Desk
•
4.0/5
4.0 /5
I am trading in my GLA in September and it will have one free service available for August 2023.I am disappointed that I can't transfer this to my new Mercedes GLB.At the end of the day I am saving you about £300.Surely you could make a contribution to a new service plan for the GLB!
•
5.0/5
5.0 /5
No
•
5.0/5
5.0 /5
Excellent Service from all
•
5.0/5
5.0 /5
The one outstanding issue is that I’m waiting for a NOC sensor from a previous visit.My dashboard is counting down until the vehicle is undeliverable and to be honest I find that having bought a car for over £21000,It soon will be undeliverable.Mercedes saving grace is the exceptional Service assistant Laura Lea Brown who will be chasing up the part tomorrow and has assured me that I will not be left with a car I can’t drive.Laura is an excellent ambassador for Mercedes Benz.
•
4.0/5
4.0 /5
Didnt get a cal, messagel or video. There were some items that said declined for extra work and I didnt know until they dropped the car back. Home collection and service great. No issues with the service just its bit unusual to not call.
•
4.0/5
4.0 /5
the staff were all great, the only problem is that the same fault has now shown up (engine warning light) and i now need to take the car in for the fourth time, but thanks for all the help.
•
5.0/5
5.0 /5
The car was recalled for a coolant software update but I was under the impression is was for a diagnostic software update for the USB port.The car has to go back for this so not overwhelmed by this event.Staff were friendly/attentive and offered a collection service due to work commitments.
•
5.0/5
5.0 /5
Everything went very well well pleased well done team