Mercedes-Benz of Stourbridge
4.6/5
4.6 /5
1,121 Verified Reviews
Saint John's Rd, Stourbridge, Stourbridge, DY8 1ET, GB
01384 445800
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,121 Verified Reviews
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4.0/5
4.0 /5
Vehicle in for Mot. Asked about likely wait time. Told around an hour. There nearly 3 hours. Realistic time estimates would be appreciated! Spending 3 hours in the seating area even with free coffee and biscuits was a bit dull.
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4.0/5
4.0 /5
Staff were excellent cannot fault them, only down side is the price which is far too high for work that is actually done. Independent Mercedes approved garage less than half the price I paid.
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4.0/5
4.0 /5
Very professional outfit.
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5.0/5
5.0 /5
The guys on the service desk are brilliant.
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5.0/5
5.0 /5
everything was satisfactory
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5.0/5
5.0 /5
I received top quality service with my vehicle repaired promptly as a claim on Mercedes parts free of charge. Many thanks to all the service department and especially Richard the service manager.
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4.0/5
4.0 /5
I waited longer than I expected to collect the car
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4.0/5
4.0 /5
See 3-despite request to supply not sent-poor service
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5.0/5
5.0 /5
This is the first time I was not sent a video of my car and a health check was not completed either , was this a one off or is it the new norm.
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5.0/5
5.0 /5
Would be very welcome to have a selection of Daily Newspapers to read while waiting .