I truly enjoyed the beautiful showroom and interaction with the salesman and manager. However, it was frustrating to wait over half an hour to finalize a simple cash sale with the F&I guy, even though he was alone in his office and did not appear engaged in anything that should have caused the delay.

Very easy to choose a new vehicle. Purchase process took a long time when we felt it shouldn’t have. Comment based upon previous purchase with this dealership

Jhohan is amazing! He made the process easy and kept us informed and delivered the vehicle we are beyond happy with everything. we will be purchasing one of the amg cars in the future .

The buyer’s choices are given priority without pressure and with a genuine interest in the buyer. My sister and I were very fortunate to meet Vito Argote who guided us through the process of buying a Honda Civic. We were impressed by his professionalism and ability to answer all our questions. Vito is a valuable asset to Mercedes-Benz of Sudbury. Jay Tang, Finance Manager, was extremely helpful in guiding me through the financial process, very organized, very knowledgeable and very personable.

We’ve been working with Steve Boston for more than 25 years, he is the best.

Great staff and negotiation process. Vito was great to work with.

It was good, not exceptional.

I had a great experience with Marc regarding the purchase of my vehicle. I found other issues within the dealership. I have called there numerous times and there is no answer no matter what department I try to reach. I called and pressed zero to speak to operator and no answer, press for sales and no answer. I did not try service so that is not an issue. I was surprised that MB does not have a genius department to help me understand this new vehicle that I had at BMW.

Had a coating put on my car and got my sticker. The only problem was when I left the dealership, all my settings ended up in Spanish. I don't know Spanish .

We had very happy and good time with Fred. He is very friendly, knowledgeable and professional