Great staff and negotiation process.Vito was great to work with.

It was good, not exceptional.

I had a great experience with Marc regarding the purchase of my vehicle. I found other issues within the dealership. I have called there numerous times and there is no answer no matter what department I try to reach. I called and pressed zero to speak to operator and no answer, press for sales and no answer. I did not try service so that is not an issue. I was surprised that MB does not have a genius department to help me understand this new vehicle that I had at BMW.

Had a coating put on my car and got my sticker. The only problem was when I left the dealership, all my settings ended up in Spanish. I don't know Spanish .

We had very happy and good time with Fred. He is very friendly, knowledgeable and professional

As ALWAYS, From entering to driving away finished....100%

The beginning of the sales process was ok, despite lots of redundant paperwork. Once the transaction was closed and the funds were transferred , it has been difficult to get a response regarding title and other paperwork, even after several calls and emails.

Good customer service support and friendly people.

Fred is great. Very knowledgeable and explains everything.

We left comments in a previous survey expressing disappointment that a cleaning of our car after some recall work resulted in small scratches. The team reached out to us in response and offered to take the car in for some detailing and buffing. It came back to us looking like it did originally, and we very much appreciate the proactive response.