Service was completed by the time promised, and I was given a nice loaner car. However I had to wait 40 minutes to get my car because someone had parked a vehicle behind my car, blocking it in. It took the service crew 40 minutes, working diligently, to figure out where the car came from and to locate who had the keys to move it. It turned out to be a trade-in vehicle.

Jaleel is one of the most responsive personable person. He makes being a Mercedes owner and outstanding experience. He should be commended

Excelente professionalisms from Mr King my advisor and Mr Acosto for helping.

Very professional and fast. Explained what was done. Only feedback is I'm still confused about the one service item that failed and the timeline that should be followed to protect the car and the lease.

My service adviser Joey is always a pleasure to work with. Very courteous, professional and timely with updates. I always ask for him when I bring the truck in for service

It was the best Experience

Service call was performed very quickly I'm professionally.

I brought my Winnebago in because I thought (hoped) that the windshield wiper would considered a Sprinter vs. Winnebago warranty issue. Even though it was determined to be a Winnebago warranted part, the technician determined it was a minor clamp issue and fixed it for no charge. I continue to be impressed by the dealership's customer focus.

Lam Nguen is the MOST POFESSIONAL person i know. all of your people should be like that. Juan A was very nice, not pushy, very professional and kind, always, always answers his phone.

Best service department that I have ever experienced!!