Your service was excellent, the car returned sparkling clean, and you did everything that you promised to do exactly as stated. This level of service is extremely rare in today’s environment. Thank you!
Angel
•
Nov 14, 2018
5.0/5
5.0/5
Joey Very profetional and very helpfull I will ask for him every time i visit mercedes
Carla
•
Nov 14, 2018
5.0/5
5.0/5
My first time with the service department was very user friendly and the customer service was excellent.
Steve
•
Nov 14, 2018
5.0/5
5.0/5
Jesus is the best!
Jacqueline
•
Nov 14, 2018
5.0/5
5.0/5
Great experience! Brett and Derek were wonderful and very helpful and professional!
James
•
Nov 14, 2018
5.0/5
5.0/5
Work done promptly and accurately. Service representative kept me informed. Works like a charm. Could not be more pleased.
Daneel
•
Nov 14, 2018
5.0/5
5.0/5
Service was exceptional! Brett and Jesus took very good care of me. I alwyas feel like a valued customer every time. Thank you!
Lynnis
•
Nov 13, 2018
4.0/5
4.0/5
It took about a year to get a problem with my car resolved.
Agustina
•
Nov 13, 2018
5.0/5
5.0/5
I had a wonderful experience at Mercedes service. I assisted as soon as I pulled in. I’m very happy with the service I was provided.
Gabriel
•
Nov 13, 2018
4.0/5
4.0/5
When I received my car back, the service manager did indeed show me what had been done and explained why a decal was not placed on my vehicle. I was given an opportunity to inspect the vehicle before taking possession. Unfortunately, I focused on the work that had been done not my wheels. When I arrived home I noticed that one of my rims (which I purchased a few weeks before) had scratches around the edge. I contacted the service manager who reminded me that I had already inspected the car and acknowledged there was nothing amiss. He did ask me to come by so he could look at it to see if it could be corrected. While everything that the service manager was correct, him indirectly questioning my integrity after I have spent over $10,000.00 at your facility was disturbing. I sent a return email informing him not to worry about the rim,
Your service was excellent, the car returned sparkling clean, and you did everything that you promised to do exactly as stated. This level of service is extremely rare in today’s environment. Thank you!
Angel
•
Nov 14, 2018
5.0/5
5.0/5
Joey Very profetional and very helpfull I will ask for him every time i visit mercedes
Carla
•
Nov 14, 2018
5.0/5
5.0/5
My first time with the service department was very user friendly and the customer service was excellent.
Steve
•
Nov 14, 2018
5.0/5
5.0/5
Jesus is the best!
Jacqueline
•
Nov 14, 2018
5.0/5
5.0/5
Great experience! Brett and Derek were wonderful and very helpful and professional!
James
•
Nov 14, 2018
5.0/5
5.0/5
Work done promptly and accurately. Service representative kept me informed. Works like a charm. Could not be more pleased.
Daneel
•
Nov 14, 2018
5.0/5
5.0/5
Service was exceptional! Brett and Jesus took very good care of me. I alwyas feel like a valued customer every time. Thank you!
Lynnis
•
Nov 13, 2018
4.0/5
4.0/5
It took about a year to get a problem with my car resolved.
Agustina
•
Nov 13, 2018
5.0/5
5.0/5
I had a wonderful experience at Mercedes service. I assisted as soon as I pulled in. I’m very happy with the service I was provided.
Gabriel
•
Nov 13, 2018
4.0/5
4.0/5
When I received my car back, the service manager did indeed show me what had been done and explained why a decal was not placed on my vehicle. I was given an opportunity to inspect the vehicle before taking possession. Unfortunately, I focused on the work that had been done not my wheels. When I arrived home I noticed that one of my rims (which I purchased a few weeks before) had scratches around the edge. I contacted the service manager who reminded me that I had already inspected the car and acknowledged there was nothing amiss. He did ask me to come by so he could look at it to see if it could be corrected. While everything that the service manager was correct, him indirectly questioning my integrity after I have spent over $10,000.00 at your facility was disturbing. I sent a return email informing him not to worry about the rim,