As always,had a wonderful experience!

Daryl always assist me with the concerns of my vehicle and is always prompt and professional

Outstanding in all areas, customer service, service etc. I trust my Mercedes to them only. My service adviser Jaell

Excellent service, professional and timely. Thank you.

Very good experience.

Customer service here was phenomenal, from scheduling an appointment and throughout, minus the treatment at the coffee bar, which will be discussef a little later. My car would not start back up the evening prior. I called for roadside assistance and after evaluating upon arrival, my car started right up with a jump start from a portable battery starter. I was informed my battery was extremely low. Called Mercedes-Benz of Tampa the next morning around 7am. Inform the service receptionist I was in need of a battery and if there were any available appointments. The lady asked for my information, as this was my first time going to Mercedes Benz of Tampa, and she informed me she could squeeze me in at noon. I was so grateful, I arrived at 11:30. I was met by a very friendly, customer service oriented concierge. He welcomed me to Tampa (I recently moved here) and directed me go to any service advisor. That was a little strange, however one young man did see that I appeared to be trying to decide who I should go to and offered to be of assistance. He checked my vehicle in, added me to their system since this was my first time at Mercedes Benz of Tampa, then he was kind enough to show me the various waiting areas. I was very please with the wait area set aside for customers who desired quietness. The accessory shop was very nice, as well as the customer service rendered while deciding on my purchase. The coffee shop however, I was a little taking back when after ordering a complimentary coffee (very nice gesture I might add), I was asked if I was having my car serviced there. Keep in mind, I had been patiently waiting behind three other customers and not one of them had been asked that very question. So I asked the young lady why else would I be there if my car isn't being serviced? There was a second lady working who chimed in to inform me people come in from the area for coffee and their breakfast pastries. I informed the lady I am having my car serviced. The customer after me apparantly picks up on my dismay, chimes in also asking me, why else would you be here, there certainly are other places to go to for breakfast. Nevertheless, the coffee was good and complimentary. The workers just need to be consistent and not selective, when verifying their customers are there for car service. Aside from that, and not being able to get a loaner, which became a non-factor since my service advisor returned my car to me within an hour, the experience was definitely valued. I left Mercedes-Benz of Tampa feeling like a valued customer and that's exactly how a Mercedes-Benz owner is to feel after receiving car service. Appreciative and Grateful customer.

Very easy to work with. Seem less, will revisit and recommend to anyone

Bob Net is welcoming and professional. The waiting room is comfortable and coffee staff so sweet. Easy amd quick drop off and pick up. So happy to see my previous advisor from NJ Bob Murath. Another asset to Mercedes!

wonderful service

Excellent experience overall!