Always going above and beyond. Thank you

I have been a customer for more than 6 years. My experience has always been world class from everyone, especially from Mike Nankovitch and Dave Hubbard.

The prompt attention given by my advisor as well as the arrangements he made to provide me good coverage with a good loaner vehicle are greatly appreciated. Also there does not appear to have been much leeway in the price of things, but my advisor still got me a small discount... where I see it as the thought that counts although with this overpriced world of MB original parts and service* every penny counts and once again I thank Rick Acosta for going out of his way to try to accommodate me. I have been with MB for over 20 years and Rick is clearly turning out to be one of the best SA’s I’ve worked with... at least one of my favorites. * most important and above all is the service, reassurance and amazingly supportive expertise I am honored to receive from what is undoubtedly your number one auto repair expert (mechanic doesn’t do it justice). David Love is hands down the best in all respects. I am most grateful for his help here and hopefully in the future (although hopefully I won’t need more...)... but I would follow him from dealership to dealership (as I have) meaning take note Mr Silver: David is personally responsible for top of the line sales and customer loyalty for service and otherwise. Treat him like the priceless asset he is. I almost went to Tesla a few years back... but MB is still my favorite...

Good service

It was great. The gentleman was at my house in less than an hour. Not sure why someone didn’t let me know I had roadside assistance. Your parts guy suggested I might have it and gave me the phone number to roadside services. I had spoken with 3 service people without a mention of it. You would think the goodwill of giving up .7 hours of service $ to install a battery would go a long way with your customers.

Stephen King was very considerate and helpful.

I’ve been going to this dealer for 15 years spanning several cars they always go above and beyond and I will continue my relationship with them well into the future

Ideal customer experience from start to finish.

All good. Excellent job as always

Quick in and out with loaner. All work done well and car delivered sparkling clean :-)