Mercedes-Benz of Tonbridge
4.8/5
4.8 /5
2,108 Verified Reviews
19 Vale Rise, Tonbridge, Tonbridge, TN9 1TB, GB
01732 225792
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
2,108 Verified Reviews
5.0/5
5.0 /5
The sales lady, Louise was exceptionally pleasant to deal with, she made every effort to obtain the sale as we will be buying the May back in the near future. Thank you, Louise.

5.0/5
5.0 /5
Service guest was excellent and sales staff were efficient too

5.0/5
5.0 /5
Luke gave an excellent service! 5stars!

5.0/5
5.0 /5
Excellent customer service

1.0/5
1.0 /5
Ivan at initial discussion was great, although I asked to speak to another advisor who had reached out to me following my email - it seemed like he stole another colleague’s lead. after that he was continually ringing me about unsuitable vehicles that didn’t meet my requirements or budget. He tried to tell me the sports bucket seats would be appropriate for my 70year old dad which is who I was purchasing the car for. I ended up going elsewhere and buying a vehicle from Sytner Mercedes Benz instead.

4.0/5
4.0 /5
We were only making initial enquiries and received answers to our questions

5.0/5
5.0 /5
Louise ver helpful

4.0/5
4.0 /5
Very helpful and professional

4.0/5
4.0 /5
Attentive courteous sales staff. Quick to work out options and explain detail

1.0/5
1.0 /5
The car was in extremely poor condition. During the test drive, a red warning light appeared indicating low tyre pressure on both passenger-side tyres, making the vehicle unsafe to drive. Every panel had visible dents or scratches, suggesting it may have been previously involved in an accident. Although the salesperson insisted they would never sell a car that had been in an accident, several signs raised serious concerns. When the bonnet was shut, it sat noticeably higher on the right side than the left, and both the front bumper and grille showed significant damage. These issues strongly suggested the car had indeed been in a collision, despite the claims made.