Excellent assistance fromBen in the Tonbridge service department.I would like to recommend him for a merit due to the extremely high level of customer servixe he provided

Top marks to Freddie Vernon, looked after me very well - I had one query which he resolve promptly.

Brett was outstanding, he is a true asset to your company.

I would like to have it noted that Ben from the service department in Tonbridge Mercedes should receive a good pat on the back for the assistance he provided during the service. He has shown great ability to problem solve and has shown great ability to communicate with me.

Very friendly and professional service

Disappointed that one of the problems that the car went in with reappeared within 24 hours. The car is booked in again next week to hopefully rectify the problem. I appreciate the speed with which the team dealt with the issue of rebooking in the car and arranging for it to be picked up. Hopefully second time around the original fault will be found and mended.

Great communication from the staff all through the time they had my car. Nothing but the best service!

My car was booked in for a set of brake pads following the Annual Service and MOT in March, where Sandown Mercedes, Epsom advised 80% wear. Your Service Engineer advised that wear was less than this and to re-check in six months. This is refreshing that you conveyed this and didn’t carry out the work regardless. I shall have the work done by you within the next six months. Thank you for looking after a loyal and long term customer; my husband also brings his car to you. We regard the journey well worth it for your attention to detail.

Good overall service and professionally handled.

Jack Heasman, the sales executive who dealt with us, was very friendly, found the type of Mercedes we were looking for immediately ,was very efficient and communicated with us well for a smooth and speedy purchase. We couldn't have asked for more. Thank you.