Mercedes-Benz of Tonbridge
4.6/5
4.6 /5
1,843 Verified Reviews
19 Vale Rise, Tonbridge, Tonbridge, TN9 1TB, GB
01732 225792
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,843 Verified Reviews
5.0/5
5.0 /5
Nathan James at Tonbridge Mercedes service team always provides amazing customer service

4.0/5
4.0 /5
The only problem is the issue of timing - again the estimates as to when the car would be ready were wildly optimistic. When it was booked in I was told it would be 2 to 3 hours so, due to previous experiences, I returned after 3 hours and was told it would be 'another 30 to 40 minutes' which was not unexpected but even that proved totally inaccurate and I had to wait another hour plus and then take the car without it being washed.

5.0/5
5.0 /5
The “only issue” I had was, on the day of the service, I brought my car in at 8am - only the discover my reservation (made 3 weeks previously) was not on the system. Apparently the system had crashed deleting my booking. However my vehicle was accepted and the service proceeded as normal

4.0/5
4.0 /5
Charming staff did all they promised many thanks

5.0/5
5.0 /5
None

5.0/5
5.0 /5
Upon research noted your prices were uncompetitive. Could pay for yourselves to research.

5.0/5
5.0 /5
All good. Thanks.

5.0/5
5.0 /5
I think that it is expensive

5.0/5
5.0 /5
Excellent service good updateFriendly stuff helpfulJob done quicklyVery satisfied

5.0/5
5.0 /5
Customer service A* video sent by mechanic was very good and detailed. Well recommended. My car was cleaned inside and out.