Excellent service by Rummy

We had a great experience buying our used approved car from Tonbridge branch all thanks to Jack Heasman who managed to find exactly what we’ve asked for and got it transported from another branch and ready for collection in just over three days! Great service!

Jack was highly professional, friendly and helpful

Good communication from Adam White

The service provided by Jordan was first class and representative of my expectations of Mercedes. When arriving to browse the vehicle I had seen on Autotrader Jordan made himself available in the outside display area (unlike the local Audi dealership who were anonymous) and was only too willing to grab the key promptly (unlike Canterbury Mercedes). He gave sound advice about the vehicle and recommended an immediate test drive after a short registration for insurance.It was this test drive with my wife onboard that really swayed the purchase decision alongside the competitively priced vehicle.

Lewis Stack was the most pleasant and professional sales person I have ever dealt with at a Mercedes Dealership. A breath of fresh air!

Unable to test drive the appropriate model. It was still useful, but there was no immediate chance of finding the model I was interested in.

Very dull and uninteresting show room,

Excellent customer service.

Very knowledgeable and quick to answer, didn’t push me to change my mind once decision made