Mercedes-Benz of Tonbridge
4.8/5
4.8 /5
2,140 Verified Reviews
19 Vale Rise, Tonbridge, Tonbridge, TN9 1TB, GB
01732 225792
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,140 Verified Reviews
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5.0/5
5.0 /5
Jordan was incredibly patient. He did not rush us despite approaching closing time. He organised test drives of all the vehicles we needed to try. I will definitely look to purchase from him once we have decided on which model(s) we want to go for. An excellent experience with a very kind sales person.
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4.0/5
4.0 /5
Always room for improvement.
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1.0/5
1.0 /5
I will not buy from Lookers again and that's after 4 Mercedes cars . ( Very disappointed.)
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1.0/5
1.0 /5
Really poor, didn’t get responses from sales. Seemed to remember what was said, no follow up. No enthusiasm or energy for selling. Never heard back from them.
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2.0/5
2.0 /5
Made an enquiry and got a message back to say the car was sold. There was supposed to be a follow up call that never happened. Pretty poor really
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5.0/5
5.0 /5
They responded to my initial online inspection of their stock of used Mercedes within hours. Even though I explained that I was simply looking for comparison details with other makes of motorcar, they offered support and information on request. That is, on my opinion, as good service as one can expect.
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3.0/5
3.0 /5
This sales man Jordan tried his best considering I was bidding to buy not to mess about unfortunately he had to keep running off to his manager of which I think cost him the no sale I did eventually find a better deal from red line Harrogate I bought a Mercedes S class 400 D4maric 21 plate fall 60,600 don’t blame Jordan. It wasn’t his fault. He rang me only hours after purchasing this vehicle to now tell me you have reduced your price you had every opportunity to do that on the day I was bidding to buy regards Ron
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1.0/5
1.0 /5
Did tell the call centre i did not want to be contacted due to my working hours and i would call in when I was ready. I was contacted every day by phone persistently more than once a day, leaving voicemails. This persistence clearly just wanting a sale for the end of Q4 targets will now make me choose another mercedes benz dealership when i am ready to discuss my next car.
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5.0/5
5.0 /5
Our enquiry was delth with no issues
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5.0/5
5.0 /5
I have always been very impressed by the good service you have provided any time I have enquired about anything.