Great service and communication

Your sales executive, Luke Hatfield was very informative and helpful although I didn't end up by buying a car through no fault of Luke's. However, whilst I am staying with my present Mercs, in due course my daughter will probably end up buying an A class as she will be spending more time in the UK.

Jordan put together a very quick deal for me and arranged everything really well. I am a returning customer and wouldn’t hesitate to come back again. All of the staff are friendly and approachable

I have given 5 stars because this is the first time for a long time my car has been serviced and communication with me was really good. Thank you Jo who kept me updated with outcomes. The car seems to be running well so thank you. Booking directly with Mercedes seems to have improved communication channels. The recall was done without any fuss as well Thank you.

Excellent service from all at Tonbridge. Have booked my wife car in to deal with some problems with her car.

Purchased my car from lookers Tonbridge September 2022 and have always taken it back to them for servicing and always had excellent customer service especially Nathan in service department, do not hesitate to either buy or take your car to lookers Tonbridge for a first class service.

Reece helped us initially who was fantastic.All the service team were knowledgeable, attentive and gave excellent customer service

very helpful and so polite, nothing was to much trouble and made to feel very welcome.

Everything was greatYour survey insists I answer question about the waiting area but you collected and returned my car so I have no idea

Very courteous and friendly service