Mercedes-Benz of Tonbridge
4.8/5
4.8 /5
2,086 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
2,086 Verified Reviews
5.0/5
5.0 /5
Everyone is well informed from booking in my car to speaking to the driver who collected my car to the mechanic that rang.

5.0/5
5.0 /5
Excellent service, everything went well and it was easy to communicate with my contact. Loved the little touch of letting me pull the black cover off the car once everything was signed off and letting me drive out of the showroom

5.0/5
5.0 /5
The Salesman we dealt with was very helpful and professional.

5.0/5
5.0 /5
Josh was extremely helpful

4.0/5
4.0 /5
The overall service was good, but asking me to pay for proven defective tyres while a warranty claim is processed with the manufacturer was frustrating. I refused to pay, which was eventually acccepted, but it forced me to have a strong conversation that I would rather not have needed to have.

5.0/5
5.0 /5
Your operative delivered everything he promised, and he was friendly and helpful at the same time.

4.0/5
4.0 /5
Joshua the person who looked after me was helpful polite and answered my questions clearly. I made a decision not to go ahead with a purchase as I felt it was not attractive offer and price too high to tempt me. This was not a reflection on Joshua.

5.0/5
5.0 /5
The salesman I dealt with - a young guy called Josh Luttschwsager, was excellent from start to finish. He followed up our initial meeting and test drive with a couple of calls to see if I had made the decision to buy the car, and then, when after a second test drive, I expressed concern over the firmness of the AMG A35’’s suspension on its 19 inch wheels, came up with a solution. This was to swap the 18 inch wheels on the older AMG A35 I was part-exchanging with those on the new car. Once this was done, the ride of the 2024 AMG A35 I have subsequently bought from the dealership was immeasurably better. I found Josh courteous and helpful throughout.

4.0/5
4.0 /5
Josh Curtis is very very good at his job and understands everything a customer requires

5.0/5
5.0 /5
The overall experience I had with Mr Adam White was outstanding. He was a pleasure to talk to. Adam was excellent, experienced and knowledgeable, he was also helpful and kind.