Very positive experience

Overall Tonbridge MB did a good and efficient job

Jack Heasman the sales representative provided us with excellent customer service and always responded back to our call and emails and looked after us throughout the car purchasing journey and after once we have taken it as well! We wish him well and this should be recognised as well. Thank you.

Staff that attended was professional & took time to explain the options to me.

Staff were very helpful and made the purchase enjoyable.

I brought my car in to have a fault rectified, this was carried out with little fuss and all sorted, a big thank you to Lily Rhys-Williams who I dealt with from start to finish, Lily was amazing, really helpful and professional, thank you so much for Lily's assistance.

Mr Jack Heasman was an excellent salesman there were a couple of slight issues I told him he sorted it immediately . Jack is a great asset to Mercedes Benz ! I appreciate all the effort Jack put into selling me my Mercedes and felt he cared about selling me the correct car for me! Jack is definitely a great benifit to myself and to Mercedes Benz ! I will definitely be buying a Mercedes through Jack Heasman again!

Very happy. Excellent job by Jack Heasman. Very efficient and helpful. Thank you

Jack was super friendly and answered all my questions

It was very efficient and courteous, but it felt a bit rushed. We realised we were left with some unanswered questions, such as when we were going to hear about minor damage/alloy wheel insurance.