The customer journey from initial enquiry was fantasticnothing too much troubleextremely knowledgeablecustomer focused unpressured experience have recommended to others Sales person was Liam Pincher at Warrington Inchcape
Verified User
•
Apr 1, 2017
5.0/5
5.0/5
Quality vehicles. Quality service.
Verified User
•
Apr 1, 2017
5.0/5
5.0/5
The service was outstanding from the moment I walked through the doorfacilities were excellent and all staff were very welcoming!The interior cleaning of my car was a little shabby! Interior cleaning could be a little better. The rest was lovely.Mike was an outstanding member of staff and even managed to help me by completing a major service as well as a repair to my seat in the same visit. He explained the positives of the Mercedes service plan which helped me to decide to start a service plan!
Verified User
•
Mar 31, 2017
1.0/5
1.0/5
Waiting far too long for a free agent when dropping off and collecting the car
Verified User
•
Mar 31, 2017
5.0/5
5.0/5
very organisedefficient and professional service.I waited for my car in a comfortable waiting area which offered excellent hospitality.
Verified User
•
Mar 31, 2017
5.0/5
5.0/5
Sean was great
Verified User
•
Mar 31, 2017
5.0/5
5.0/5
All staff are always friendlyvery helpful and make you feel very welcome.
Verified User
•
Mar 31, 2017
5.0/5
5.0/5
i was definitely made to feel more than just a customer.
Verified User
•
Mar 31, 2017
5.0/5
5.0/5
polite and efficientconstant update on progress of service
Verified User
•
Mar 30, 2017
5.0/5
5.0/5
The quality of the work is greatThe staff are excellentattentive and courteousthe waiting area is top class.
The customer journey from initial enquiry was fantasticnothing too much troubleextremely knowledgeablecustomer focused unpressured experience have recommended to others Sales person was Liam Pincher at Warrington Inchcape
Verified User
•
Apr 1, 2017
5.0/5
5.0/5
Quality vehicles. Quality service.
Verified User
•
Apr 1, 2017
5.0/5
5.0/5
The service was outstanding from the moment I walked through the doorfacilities were excellent and all staff were very welcoming!The interior cleaning of my car was a little shabby! Interior cleaning could be a little better. The rest was lovely.Mike was an outstanding member of staff and even managed to help me by completing a major service as well as a repair to my seat in the same visit. He explained the positives of the Mercedes service plan which helped me to decide to start a service plan!
Verified User
•
Mar 31, 2017
1.0/5
1.0/5
Waiting far too long for a free agent when dropping off and collecting the car
Verified User
•
Mar 31, 2017
5.0/5
5.0/5
very organisedefficient and professional service.I waited for my car in a comfortable waiting area which offered excellent hospitality.
Verified User
•
Mar 31, 2017
5.0/5
5.0/5
Sean was great
Verified User
•
Mar 31, 2017
5.0/5
5.0/5
All staff are always friendlyvery helpful and make you feel very welcome.
Verified User
•
Mar 31, 2017
5.0/5
5.0/5
i was definitely made to feel more than just a customer.
Verified User
•
Mar 31, 2017
5.0/5
5.0/5
polite and efficientconstant update on progress of service
Verified User
•
Mar 30, 2017
5.0/5
5.0/5
The quality of the work is greatThe staff are excellentattentive and courteousthe waiting area is top class.