Very poor communication for booking my MOT. I was contacted by yourselves to advise me to book an appointment which I duly did. At time of booking I asked if a courtesy car would be available and was informed that there were none available. I explained that I needed the car as soon as possible and was told if I brought it in at 9.00am on the morning of the MOT it would be done straight away. Due to very poor communications I did not receive the car back until 14.00.The service engineer explained that he had not been informed of this arrangement and therefore booked it in for 15.00 for which he did apologise.

Amy newall was a professional sales executive. She sourced the vehicle I wanted within hours of my enquiry.

no commentsGood Sales Man our family always deal with (Mark Tordoff)

Such a shame Walsall branch closed

I do not like your central booking system and would prefer to connect directly with dealership

Super friendly staff, and despite being very busy and short staffed still exceptionally professional and polite.

Excellent service as always

Great valet, very pleased. Why was my dash cam disconnected? and why was my trip recorder, which had not been altered for 5 years reset to zero?

Asif was very helpful and professional

The person I dealt with at the dealership was friendly efficient and informative.