The reception staff are very helpful and patient

Friendly and professional throughout.

After service i found mileage recorded incorrectly on all my documents and on my DSB , and still waiting for it to be corrected. if this was recorded incorrectly makes me think what else was not done correctly. Service team leaders have too much customers to deal with to give to give great customer care. (17+) more staff neede urgently.

As usual couldn’t fault service first class !

It was a home pick up between 8-11 I had to phone to find out when they would collect. It was 11.36 when he arrived, small point but communication from you rather than the other way round would have been good.

As always, service offered was good. This visit was as a result of a Mercedes safety recall. My car was ready for collecting ahead of plan. Thank you.

Jat Summan had been fantastic in helping to find the suitable car, unfortunately we couldn't settle on the deal but loads of appreciation and best wishes for Jat for his excellent care and friendly professionalism.

Quick, efficient, welcoming & seamless.A really good experience with Merc Wolverhampton.Appreciated the washing of the vehicle.Dennis in service explained everything and again very efficient.

I have had two cars serviced this weekThere is no reference on your survey to indicate which one the survey relates toMy suggestion would be to identify the vehicle that we are taking the survey forRegards Paul Furness

Feel like my car is well looked after!