I asked for a video of an approved used car. It was sent promptly and followed up with a phone call from Mark. Most helpful

Member of staff Adam javed was very helpfull and considerate took time to explain things to us and answered all the questions we asked him

Your representative Gavin was most helpful, even when we returned unannounced he went out of his way to help us beyond what we expected. For that we are most grateful. Unfortunately on this occasion, the EQA 250 didn’t have the range and the slow charging speed meant that we have decided not to proceed.

Despite saying only viewing we have been constantly contacted and chased

Quick and friendly response .

Very helpful

Service people were excellent but receptionist when booking said I could wait for car but service team said it needed longer for full check Sales team could not help I am one of the victims of miss information on the EQC 400 as it does nothing like the distance shown for charging As a result I have massive negative equity and as business vehicle finance offered no incentive to change to new vehicle Very disappointing attitude to long standing customer Currently talking to Range Rover who are trying always to help

Offensive staff, I asked you for a fair quote I got nothing of the sort

The customer and sales service at Mercedes Wolverhampton is usually excellent. However I was invited by Anthony for an account review and I did not feel he was listening to what I was saying to him and neither was he able to answer any of my questions. He was forcing to make a desicion about a new car on the spot which is not something that I was going to do and therefore being invited for a account review to learn about new vehicles or my options was false pretences.

They were very helpful in guiding me towards the car I wanted, but unfortunately, they did not have a car in my price bracket but the salesman I think is name was Dal was very helpful