Was told the appointment would be a 10-15 minute job and instead turned out to be more like 50 minutes.

Teddy was extremely helpful. My fleet team have sourced and ordered my CLA to be delivered next week

My car was recalled, I didn't receive a receipt stating what work had been completed. This would've been good to keep for future reference, especially if selling the vehicle as proof of work being completed.

The only problem is the dealer ship in Wolverhampton is too far when will Walsall open

Every thing is resetting and good for my car.well done.very proud

Your service manager was polite and informative

Tried to get update several times during the day but phone never picked up. Plus car was not valeted after work completed

Excellent service from start to finish

Process really easy, and everything dealt with in a timely and professional manner

I would just like to take this opportunity in thanking you for your service. Right from the get go I was kept informed and dealt with swiftly. From my initial enquiry there was a very limited stock available however Mark Tordoff kept me up to date as to when vehicles were being sent in for me to test drive. On the day of my test drive I was very happy with all involved and the service I received, I was happy with the offer I was made so placed an order the very next day, and within a week I had my new vehicle and although I wasn't used to driving an automatic I am now thrilled to be in the driving seat. I had my old car for 7 years from the same dealership and was very happy with that, but it was time for an upgrade and Mercedes have not disappointed. Thank you all so very much.