Yes there had been a few issues with our new car now fully resolved by Aaron at Wolverhampton who is always helpful to us and we are in doubt that we will always be welcome at the showroom

No

Excellent service cannot fault

You need more than one receptionist as there used to be.

Since 3 years I’m with Mercedes of wolverhampton..Excellent car service and Daniel is good Advisors.normally they send the video but not this time.

Anthony has been a great help from start to finish from sourcing the car through to final handover.

I have a amdiant lighting issue that needs resolving under my warranty plan that should have been followed up that has not yet been resolved

As reflected above regarding the booking in of my car. I was passed around through 'I cant help you, its another department'. At the 4th attempt I explained the diagnostic problem 'again' before being able to get it booked in but it was a 9 day waiting time, however, once in the dealership everything was fine, from the receptionist booking me in to the gentleman who took the car off me and returned it within the hour, to the gentleman who was the car.

Excellent service only one thing to mention every time I visit Mercedes Benz my sugar level goes up because of your delicious hot chocolate. I love it.

I would just like to say the team at this dealership are very good in the service department. On this occasion I was looked after by Denis (who has looked after me more than most since I purchased my vehicle). He is absolutely brilliant and a credit to this dealership/Mercedes Benz. I cannot fault him as he has a great way with customers and a genuine guy. If it wasn't for Denis and others in this team I wouldn't go back. It is easy to moan about things when they don't go to plan. But they deserve credit and Denis on this occasion as I couldn't have asked for more.