As usual brilliant customer service from Worcester Mercedes so friendly, understanding and helpful.

As always quality service from Worcester. Welcoming and friendly from beginning to end.

Faultless service from Simon Underwood (as usual), from booking in to collection and delivery back of my car, he was professional, helpful and friendly and kept me updated regularly.

The staff were very helpful from booking to collection of the car

Excellent check in at reception on arrival by Elaine Davies. All requirements discussed and understood. Received walk around video during the morning with good commentary by technician, Ryan. I was also contacted ref renewal of front wiper blades and agreed. Vehicle was valeted prior to pick up. An all round pleasant experience throughout.

Great service. Checked my car over and gave me a new courtesy car to use. Many thanks for your help.

Very helpful

Tom was very helpfull but this my first Mercedes’ and more explanation into the many features of this car would have been good

Faultless from start to finish

Excellent customer service, friendly and knowledgeable team, The service advisor Ryan Henley who repaired my car kept me posted throughout,. The quality of service provided was fantastic. I dropped my GL500 while it was on Limp mode and now after the repair driving is so smooth. Many thanks Ryan and the team.