The event felt poorly organised. I waited 20 minutes to speak to someone who had no prior knowledge of my booking or PCP position, and no meaningful options were discussed. Not what I expected from a premium brand.
Verified User
•
Feb 12, 2026
4.0/5
4.0/5
Good customer service
Verified User
•
Feb 6, 2026
1.0/5
1.0/5
Noone contacted me or sent me any information on availability
Verified User
•
Feb 5, 2026
5.0/5
5.0/5
My enquiry was dealt with quickly and professionally.
Verified User
•
Feb 5, 2026
2.0/5
2.0/5
No one came back to me post call ref car I was enquiring to buy and possible px valuation against it
Verified User
•
Feb 2, 2026
5.0/5
5.0/5
Very helpful telephone conversation
Verified User
•
Feb 2, 2026
3.0/5
3.0/5
I selected that I was looking to change my car in 3 to 6 months not now so this was a wasted call. I will be back in touch around April
Verified User
•
Feb 2, 2026
5.0/5
5.0/5
Follow up call from Jacob to my on line enquiry was throughly and comprehensively answered. Jacob even took the time to find out some additional information which he subsequently updated me with. Whilst I am not in a position to progress with my enquiry, Jacob kindly provided me with his contact details to allow me to revisit at a future date.
Verified User
•
Feb 2, 2026
1.0/5
1.0/5
No response back following our initial enquiry.
Verified User
•
Jan 30, 2026
3.0/5
3.0/5
I did not arrange an appointment, salesman did sit down with us to discuss our interest.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The event felt poorly organised. I waited 20 minutes to speak to someone who had no prior knowledge of my booking or PCP position, and no meaningful options were discussed. Not what I expected from a premium brand.
Verified User
•
Feb 12, 2026
4.0/5
4.0/5
Good customer service
Verified User
•
Feb 6, 2026
1.0/5
1.0/5
Noone contacted me or sent me any information on availability
Verified User
•
Feb 5, 2026
5.0/5
5.0/5
My enquiry was dealt with quickly and professionally.
Verified User
•
Feb 5, 2026
2.0/5
2.0/5
No one came back to me post call ref car I was enquiring to buy and possible px valuation against it
Verified User
•
Feb 2, 2026
5.0/5
5.0/5
Very helpful telephone conversation
Verified User
•
Feb 2, 2026
3.0/5
3.0/5
I selected that I was looking to change my car in 3 to 6 months not now so this was a wasted call. I will be back in touch around April
Verified User
•
Feb 2, 2026
5.0/5
5.0/5
Follow up call from Jacob to my on line enquiry was throughly and comprehensively answered. Jacob even took the time to find out some additional information which he subsequently updated me with. Whilst I am not in a position to progress with my enquiry, Jacob kindly provided me with his contact details to allow me to revisit at a future date.
Verified User
•
Feb 2, 2026
1.0/5
1.0/5
No response back following our initial enquiry.
Verified User
•
Jan 30, 2026
3.0/5
3.0/5
I did not arrange an appointment, salesman did sit down with us to discuss our interest.