i told the person on the phone what I wanted and he knew what it was.i have subsequently had a call from a dealer and this was good.
Verified User
•
Sep 29, 2025
Incompetent dealershipAbsolutely diabolical car arrived ten minutes late due to storm and traffic said it’s late we will have to reschedule we can only do service not mot and it takes 3.5 hrs after a fuss they did the service only when I got car back their was vibration from the engine bay they hadn’t replaced all the parts I had to go to parts and get them myself complete incompetence woul never buy or use Worcester again avoid at all costs we are talking about a 100k vehicle here staff shoul show more respect
Verified User
•
Sep 17, 2025
5.0/5
5.0/5
Simon was very helpful sourcing the car I was looking for. 5 stars for his excellent customer service experience.
Verified User
•
Sep 15, 2025
5.0/5
5.0/5
Friendly and professional service
Verified User
•
Sep 6, 2025
5.0/5
5.0/5
First class people made me feel very welcome thank you
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
Felt appreciated welcomed and listened
Verified User
•
Aug 25, 2025
5.0/5
5.0/5
Charley was excellent engaging, informative, provided good options ...not a pushy salesman!Would recommend
Verified User
•
Aug 22, 2025
4.0/5
4.0/5
We were treated with respect and courtesy; didn’t feel pressured at any time
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
i told the person on the phone what I wanted and he knew what it was.i have subsequently had a call from a dealer and this was good.
Verified User
•
Sep 29, 2025
Incompetent dealershipAbsolutely diabolical car arrived ten minutes late due to storm and traffic said it’s late we will have to reschedule we can only do service not mot and it takes 3.5 hrs after a fuss they did the service only when I got car back their was vibration from the engine bay they hadn’t replaced all the parts I had to go to parts and get them myself complete incompetence woul never buy or use Worcester again avoid at all costs we are talking about a 100k vehicle here staff shoul show more respect
Verified User
•
Sep 17, 2025
5.0/5
5.0/5
Simon was very helpful sourcing the car I was looking for. 5 stars for his excellent customer service experience.
Verified User
•
Sep 15, 2025
5.0/5
5.0/5
Friendly and professional service
Verified User
•
Sep 6, 2025
5.0/5
5.0/5
First class people made me feel very welcome thank you
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
Felt appreciated welcomed and listened
Verified User
•
Aug 25, 2025
5.0/5
5.0/5
Charley was excellent engaging, informative, provided good options ...not a pushy salesman!Would recommend
Verified User
•
Aug 22, 2025
4.0/5
4.0/5
We were treated with respect and courtesy; didn’t feel pressured at any time