FANTASTIC SERVICE, FRIENDLY, POLITE AND UNDERSTANDING STAFF AT FRONT OF HOUSE.
Verified User
•
Feb 6, 2023
5.0/5
5.0/5
Ryan Henley, as always, was excellent in his customer service. He is a credit to the organisation.
Verified User
•
Feb 3, 2023
5.0/5
5.0/5
A good experience with coffee etc, BUT you could not supply a Bridgestone tyre I needed to pass the MOT. So, because it was late afternoon when you checked the tyres the day before the MOT your technical guy suggested I drive round Worcester at around 4pm trying to find a tyre. This is not what expect from you after 15+years as a loyal customer so, had to put two new Continental tyres on to pass the MOT even though I only needed ONE. This cost me an extra £150! Very poor this time and hope you improve for my service and, sort your tyre supplier to match the original tyres on my lovely 🚗 .
Verified User
•
Feb 2, 2023
5.0/5
5.0/5
Face to face staff were excellent, helpful and clearly communicated what would and did happen.
Verified User
•
Feb 2, 2023
5.0/5
5.0/5
Fantastic first class service from booking to collection. Would definitely recommend.
Verified User
•
Feb 2, 2023
4.0/5
4.0/5
None at presenr
Verified User
•
Feb 1, 2023
5.0/5
5.0/5
We had special requirements which were dealt with efficiently. We did not require finance. We were pleased with the car and the service provided.
Verified User
•
Feb 1, 2023
5.0/5
5.0/5
We found Matt very knowledgeable and helpful and courteous.
Verified User
•
Feb 1, 2023
5.0/5
5.0/5
We are long time Mercedes Customers and will be back. We are debating wether petrol/hybrid or not and saloon/hatchback or not. Just a note to say we have not yet received our holding deposit of£250,
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
FANTASTIC SERVICE, FRIENDLY, POLITE AND UNDERSTANDING STAFF AT FRONT OF HOUSE.
Verified User
•
Feb 6, 2023
5.0/5
5.0/5
Ryan Henley, as always, was excellent in his customer service. He is a credit to the organisation.
Verified User
•
Feb 3, 2023
5.0/5
5.0/5
A good experience with coffee etc, BUT you could not supply a Bridgestone tyre I needed to pass the MOT. So, because it was late afternoon when you checked the tyres the day before the MOT your technical guy suggested I drive round Worcester at around 4pm trying to find a tyre. This is not what expect from you after 15+years as a loyal customer so, had to put two new Continental tyres on to pass the MOT even though I only needed ONE. This cost me an extra £150! Very poor this time and hope you improve for my service and, sort your tyre supplier to match the original tyres on my lovely 🚗 .
Verified User
•
Feb 2, 2023
5.0/5
5.0/5
Face to face staff were excellent, helpful and clearly communicated what would and did happen.
Verified User
•
Feb 2, 2023
5.0/5
5.0/5
Fantastic first class service from booking to collection. Would definitely recommend.
Verified User
•
Feb 2, 2023
4.0/5
4.0/5
None at presenr
Verified User
•
Feb 1, 2023
5.0/5
5.0/5
We had special requirements which were dealt with efficiently. We did not require finance. We were pleased with the car and the service provided.
Verified User
•
Feb 1, 2023
5.0/5
5.0/5
We found Matt very knowledgeable and helpful and courteous.
Verified User
•
Feb 1, 2023
5.0/5
5.0/5
We are long time Mercedes Customers and will be back. We are debating wether petrol/hybrid or not and saloon/hatchback or not. Just a note to say we have not yet received our holding deposit of£250,