Not up to the usual standards. Saw that the coffee machine wasn't working but wasn't offered coffee until I'd been waiting there over 2 hours. Then kept waiting almost another hour while the car was being cleaned. It would have been nice to know how long things were going to take. Also the constant radio being played I found irritating - especially when the adverts went on interminably.
Verified User
•
Aug 30, 2024
5.0/5
5.0/5
Quick and efficient service
Verified User
•
Aug 30, 2024
4.0/5
4.0/5
Friendly and efficient
Verified User
•
Aug 29, 2024
5.0/5
5.0/5
I asked for a test drive in GLc, & it was arranged on time with no fuss. The sales representative was honest & professional & gave us all the information as requested. A pleasant experience with no pressures.
Verified User
•
Aug 29, 2024
5.0/5
5.0/5
Excellent service
Verified User
•
Aug 27, 2024
5.0/5
5.0/5
Great communication and very friendly service from reception to client handler.
Verified User
•
Aug 27, 2024
5.0/5
5.0/5
MOT and Service carried out without fuss, additional work completed whilst waiting, and also service contract renewed....
Verified User
•
Aug 26, 2024
5.0/5
5.0/5
Great customer service. Helpful staff.
Verified User
•
Aug 26, 2024
5.0/5
5.0/5
I found all the communications I had were good and responsive
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Not up to the usual standards. Saw that the coffee machine wasn't working but wasn't offered coffee until I'd been waiting there over 2 hours. Then kept waiting almost another hour while the car was being cleaned. It would have been nice to know how long things were going to take. Also the constant radio being played I found irritating - especially when the adverts went on interminably.
Verified User
•
Aug 30, 2024
5.0/5
5.0/5
Quick and efficient service
Verified User
•
Aug 30, 2024
4.0/5
4.0/5
Friendly and efficient
Verified User
•
Aug 29, 2024
5.0/5
5.0/5
I asked for a test drive in GLc, & it was arranged on time with no fuss. The sales representative was honest & professional & gave us all the information as requested. A pleasant experience with no pressures.
Verified User
•
Aug 29, 2024
5.0/5
5.0/5
Excellent service
Verified User
•
Aug 27, 2024
5.0/5
5.0/5
Great communication and very friendly service from reception to client handler.
Verified User
•
Aug 27, 2024
5.0/5
5.0/5
MOT and Service carried out without fuss, additional work completed whilst waiting, and also service contract renewed....
Verified User
•
Aug 26, 2024
5.0/5
5.0/5
Great customer service. Helpful staff.
Verified User
•
Aug 26, 2024
5.0/5
5.0/5
I found all the communications I had were good and responsive