Very efficient and excellent customer service. At the time of drop off i was told it would be ready between 5-6pm. I asked if it could be a little earlier and i had a call under 3 hours which i was told was how long the service took. A slight miscommunication but i appreciate them trying to finish the car sooner, it just impacted on choices i made that day and could have saved a car journey. all good though.
Verified User
•
Jan 11, 2023
5.0/5
5.0/5
MB Worcester Very simply my car was collected for an MOT by one of the local drivers Trevor who is always polite and courteous. Ryan from the service team then kept in touch with me as appropriate informing me of two simple tasks that had to be addressed. Car back in a very timely manner, thank you
Verified User
•
Jan 11, 2023
5.0/5
5.0/5
The booking platform on the website is not fit for purpose and is fundamentaly broken. In the end i had to phone to make a booking.
Verified User
•
Jan 10, 2023
5.0/5
5.0/5
A very satisfactory experience as normal.
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
Service was excellent as usual
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
Engineers and staff always go the extra mile to give you peace of mind.
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
Bill was very helpful
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
very good service
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
Ryan, in particular, is always extremely helpful.
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
Excellent service from Ryan and the vehicle technician - the car is once again a pleasure to drive again.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Very efficient and excellent customer service. At the time of drop off i was told it would be ready between 5-6pm. I asked if it could be a little earlier and i had a call under 3 hours which i was told was how long the service took. A slight miscommunication but i appreciate them trying to finish the car sooner, it just impacted on choices i made that day and could have saved a car journey. all good though.
Verified User
•
Jan 11, 2023
5.0/5
5.0/5
MB Worcester Very simply my car was collected for an MOT by one of the local drivers Trevor who is always polite and courteous. Ryan from the service team then kept in touch with me as appropriate informing me of two simple tasks that had to be addressed. Car back in a very timely manner, thank you
Verified User
•
Jan 11, 2023
5.0/5
5.0/5
The booking platform on the website is not fit for purpose and is fundamentaly broken. In the end i had to phone to make a booking.
Verified User
•
Jan 10, 2023
5.0/5
5.0/5
A very satisfactory experience as normal.
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
Service was excellent as usual
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
Engineers and staff always go the extra mile to give you peace of mind.
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
Bill was very helpful
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
very good service
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
Ryan, in particular, is always extremely helpful.
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
Excellent service from Ryan and the vehicle technician - the car is once again a pleasure to drive again.