I called into the dealership as my car had a message about a faulty battery. Simon took the time to straight away look at the car,explain the best way forward. Very helpful and knowledgeable. Great customer service
Verified User
•
Jan 25, 2023
5.0/5
5.0/5
Staff extremely courteous and helpful, pleasant and polite.I was impressed with the service from start to finish.
Verified User
•
Jan 25, 2023
5.0/5
5.0/5
Very friendly & professional staff at Service Reception. When booking the service the person taking the call was extremely helpful, polite and professional. I purchased my car from the Stratford upon Avon dealership, when I contacted to book my car in for the service, the person who I spoke to was very curt, hence I booked my car service with yourselves. Have already recommended your dealership to friends.
Verified User
•
Jan 25, 2023
5.0/5
5.0/5
The lady on the service desk was exceptionally knowledgeable and helpful. She made it a very good experience and gave me confidence in the dealership.I mentioned this to my husband and he agreed that he had a very good opinion of this lady Sorry I didn't get her name but she hade long braided red hair if that helps.
Verified User
•
Jan 25, 2023
5.0/5
5.0/5
We received excellent advice and customer care from Will Nock at MB Worcester in choosing my wife's new car.Will showed us around the car in detail and explained everything we needed to know.The whole process was stressfree and a pleasure, we would wholeheartedly recommend MB Worcester and in particular Will Nock.My wife loves her new B classWell done and thanks.
Verified User
•
Jan 25, 2023
5.0/5
5.0/5
Mike Harris was a great help from start to Finnish nothing was to Mitch trouble for him
Verified User
•
Jan 24, 2023
5.0/5
5.0/5
Peter and the team were very helpful and professional 👏
Verified User
•
Jan 24, 2023
5.0/5
5.0/5
Door to Door very good and professionally
Verified User
•
Jan 23, 2023
5.0/5
5.0/5
I had got a couple of queries and questions but was just told they can't discuss anything else and will gave to rebook the car in for any advice. 1, was that I need another key, can they do that? 2, air con needs looking at, how long would it need to be booked in for? As I need a car for work, to have to book it in to answer questions seems a bit excessive.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I called into the dealership as my car had a message about a faulty battery. Simon took the time to straight away look at the car,explain the best way forward. Very helpful and knowledgeable. Great customer service
Verified User
•
Jan 25, 2023
5.0/5
5.0/5
Staff extremely courteous and helpful, pleasant and polite.I was impressed with the service from start to finish.
Verified User
•
Jan 25, 2023
5.0/5
5.0/5
Very friendly & professional staff at Service Reception. When booking the service the person taking the call was extremely helpful, polite and professional. I purchased my car from the Stratford upon Avon dealership, when I contacted to book my car in for the service, the person who I spoke to was very curt, hence I booked my car service with yourselves. Have already recommended your dealership to friends.
Verified User
•
Jan 25, 2023
5.0/5
5.0/5
The lady on the service desk was exceptionally knowledgeable and helpful. She made it a very good experience and gave me confidence in the dealership.I mentioned this to my husband and he agreed that he had a very good opinion of this lady Sorry I didn't get her name but she hade long braided red hair if that helps.
Verified User
•
Jan 25, 2023
5.0/5
5.0/5
We received excellent advice and customer care from Will Nock at MB Worcester in choosing my wife's new car.Will showed us around the car in detail and explained everything we needed to know.The whole process was stressfree and a pleasure, we would wholeheartedly recommend MB Worcester and in particular Will Nock.My wife loves her new B classWell done and thanks.
Verified User
•
Jan 25, 2023
5.0/5
5.0/5
Mike Harris was a great help from start to Finnish nothing was to Mitch trouble for him
Verified User
•
Jan 24, 2023
5.0/5
5.0/5
Peter and the team were very helpful and professional 👏
Verified User
•
Jan 24, 2023
5.0/5
5.0/5
Door to Door very good and professionally
Verified User
•
Jan 23, 2023
5.0/5
5.0/5
I had got a couple of queries and questions but was just told they can't discuss anything else and will gave to rebook the car in for any advice. 1, was that I need another key, can they do that? 2, air con needs looking at, how long would it need to be booked in for? As I need a car for work, to have to book it in to answer questions seems a bit excessive.